This was the subject line of a nice email I received recently from one of our customers. It reminds me of how fortunate we are to be in a business that makes people really happy. I am sure there are lots of great companies that sell fasteners (y’know, nuts and bolts) that rarely, if ever, get a happy customer letter. We, on the other hand, get lots and lots of them.

This letter, from Liza Beaty of Bollingbrook, Illinois, happened to strike a particular chord for me. It speaks of exactly what we hope for each time we ship a swing set off to a new CedarWorks family. Liza’s letter began with “For 11 summers…” then shared the following memories:

“…our family enjoyed our CedarWorks swing set. Our 3 children, several cousins and countless neighborhood children had spent many gloriously happy days and evenings running, jumping, swinging through the (completely splinter-free!) CedarWorks swing set. Obstacle courses, made-up games, and fantastic adventures were a regular part of daily life in our backyard. As our youngest child enters middle school, and as focus shifts away from the ‘childish things,’ we dissembled something that had become so near and dear to us as parents, and a integral part of our children’s lives and livelihood.

Thank you for engineering such a fabulous product that has enriched our daily lives for more than a decade. The memories are far more valuable to us than I could ever have imagined.”

And, Liza, your generous comments have been far more meaningful to each and every one of us here at CedarWorks than you could ever imagine.

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