Subject to proper installation, CedarWorks warrants to the original purchaser all Rhapsody products to be free from defects in materials and workmanship for a period of 2 years from the date of purchase. Items will be repaired or replaced, at our option, and returned to the customer freight prepaid during the warranty period.
Because of the craftsmanship and use of natural materials, minor variations will occur from piece to piece. Therefore, this warranty does not cover minor variations in size, shape, color or the natural variations in wood products such as wood grain, knots, or mineral streaks. Rhapsody products are not warranted against normal wear and tear, damage resulting from improper use, extremes of high/low humidity, accidents, abuse, neglect, or damage or appearance changes resulting from improper care or storage.
CedarWorks reserves the right to examine photographs or physical evidence of merchandise claimed to be defective, and to recover said merchandise prior to disposition of warranty claims.