(800) 462-3327       Sign in   

CedarWorks Rhapsody Design Trade Program Frequently Asked Questions

FAQ Category: Program Details

  1. Which industries and professions qualify for CedarWorks Rhapsody Design Trade Program?
  2. What discounts are included in the program?
  3. How do I qualify for Silver or Gold status membership?
  4. Once I faxed or email my membership application, when will I receive my membership ID?
  5. My company has met the purchase threshold required in the past 12 months to reach Silver or Gold level. When will I receive my increased discount?
  6. For how long is my membership valid?
  7. My membership ID is expiring soon. What should I do?
  8. I have lost my membership ID number, how do I replace it?
  9. How do I update my account?
  10. How can I opt out of the program?
  11. Can international designers apply to the program?
  12. Does the CedarWorks Rhapsody Design Trade Program discount apply to purchases made in Canada?
  13. Are CedarWorks Rhapsody Design Trade Program members able to ship to international destinations?
  14. How do I reach a Trade Program Representative?
  15. What services do you offer to retailers, residential developers, or commercial co-marketing partners?

Which industries and professions qualify for CedarWorks Rhapsody Design Trade Program?

CedarWorks Rhapsody Design Trade Program membership is granted to interior designers, decorators and architects only. For other industries and professions, please email Trade@cedarworks.com to inquire about CedarWorks other Commercial and Professional Programs.

return to top


What discounts are included in the program?

We are pleased to offer the following tiered discount levels:

Membership Levels and Discount Tiers

Membership Level Blue Silver Gold
Discount 15% 20% 25%
Required Purchases in 12-months $0 - $15,000 $15,000 - $25,000 $25,000 +

return to top


How do I qualify for Silver or Gold status membership?

Register to become a member of CedarWorks Design Trade Program. Blue is the standard membership level for all qualified trade professionals. Always use your membership card when making purchases. Silver-level membership is awarded after your company’s net purchases reach $15,000 in a 12-month period. Gold -level membership is awarded after your company’s net purchases reach $25,000 in a 12-month period.

Silver and Gold status are granted on the company level, so all members of the same company will have the same membership level. Purchases made within a 12-month period, whether through a dedicated Design Trade Representative or online via the CedarWorks website, by any registered designer of the same company, will count towards membership upgrades. Once your company reaches the next membership level, you will automatically receive an increased trade discount along with other benefits.

We will track your purchases automatically based on your Designer ID number, so make sure to always use your CedarWorks Design Trade program ID number for your purchases.

return to top


Once I faxed or email my membership application, when will I receive my membership ID?

Membership in CedarWorks Rhapsody Design Trade Program is contingent upon receipt of appropriate credentials and a completed application. Once we have processed your completed application, you will receive a confirmation email within 2 business days that will grant you access to all program benefits. Use of your membership ID is subject at all times to the CedarWorks Rhapsody Design Trade Program Terms & Conditions.

return to top


My company has met the purchase threshold required in the past 12 months to reach Silver or Gold level. When will I receive my increased discount?

Membership status is reviewed after each qualifying purchase. If your company qualifies for an upgrade based on previous 12-month purchases, you will automatically receive, via email, a notification of your new membership status For questions regarding your company’s discount level, call a dedicated Trade Representative at (800) 462-3327 or (207) 596-1010 if outside the U.S.). You may also email questions to Trade@cedarworks.com

Keep in mind that only purchases made with your CedarWorks Rhapsody Design Trade Program membership ID count towards membership upgrades. Although we track your design purchases automatically, we recommend keeping your original sale receipts for 12 months to track your own progress towards the upgrade thresholds.

return to top


For how long is my membership valid?

Blue level
Your standard membership to the CedarWorks Rhapsody Design Trade Program is valid for 2 years. After 2 years, registered members will be asked to renew their membership to receive a new membership ID.

Silver and Gold levels
Silver and Gold memberships are valid for 12 months from the time of qualification. Keep in mind that Silver and Gold memberships are awarded at the company level, so all designers from the same company will have the same membership expiration date. Upon expiration, Silver and Gold account status will be re-evaluated based on cumulative purchases in the previous 12 months to determine new membership level.

return to top


My membership ID is expiring soon. What should I do?

You should receive renewal instruction automatically 2 months prior to your expiration date. If your membership is expiring and you have not received any renewal communication, please contact a Design Trade Representative at (800) 462-3327 to update your information. Outside the U.S., please call (207) 596-1010.

return to top


I have lost my membership ID number, how do I replace it?

To replace your membership ID, please email a request to Trade@cedarworks.com. If we have your current qualification documents on file, we will send your member ID via email. If we do not have your information on file, you may need to submit a new application.

return to top


How do I update my account?

To update your contact information, please email Trade@cedarworks.com.

return to top


How can I opt out of the program?

To opt out of your membership to CedarWorks Rhapsody Design Trade Program, please email Trade@cedarworks.com with the words "Unsubscribe" in the subject line and supply your name, membership ID number, email address and mailing address in the body of the email.

return to top


Can international designers apply to the program?

International designers can apply to the program under the same qualification process as U.S. designers. Below is a sample of some of the approved trade organizations for international designers:

Country/Region Trade Association Name Acronym Website
Puerto Rico International Federation of Interior Architects IFI www.ifiworld.org
Collegio de Disenadores-Decoradores de Interiores de Puerto Rico CODDI www.coddi.org
Canada Interior Designers of Canada IDC www.interiordesigncanada.org
Association or Registered Interior Designers of Ontario ARIDO www.arido.on.ca
Royal Architectural Institute of Canada RAIC www.raic.org
Mexico Asociación Mexicana de Diseñadores de Interiores AMDI www.amdi.com.mx
Federación de Colegios de Arquitectos de la República Mexicana FCARM www.fcarm.org.mx
International Furnishings & Design Association IFDA www.ifda.com
United Kingdom The British Interior Design Association BIDA www.bida.org
Bermuda Bermuda Society of Interior Designers BSID www.bsid.bm

To apply for membership, please complete the application and fax it with supporting qualification documents to (207) 596-7900.

return to top


Does the CedarWorks Rhapsody Design Trade Program discount apply to purchases made in Canada?

Yes, you can use your CedarWorks Rhapsody Design Trade Program membership ID to receive the trade program benefits in Canada.

return to top


Are CedarWorks Rhapsody Design Trade Program members able to ship to international destinations?

Trade orders destined for other international destinations can be processed net of discount by contacting our dedicated Trade Representatives at (207) 596-1010, however please note that international shipping charges, taxes, and fees will be applied as applicable.

return to top


How do I reach a Trade Program Representative?

Phone:
(800) 462-3327 (U.S. & Canada)
(207) 596-1010 (Outside the U.S.)
Fax: (207) 596-7900
Email: Trade@cedarworks.com

return to top


What services do you offer to retailers, residential developers, or commercial co-marketing partners?

For more information on our programs for other professions, please click here or email Trade@cedarworks.com.

return to top